{"product_id":"lives-on-the-line-how-the-philippines-became-the-worlds-call-center-capital-paperback","title":"Lives on the Line: How the Philippines became the World's Call Center Capital - Paperback","description":"\u003cdiv\u003e\u003cp style=\"text-align: right;\"\u003e\u003ca href=\"https:\/\/reportcopyrightinfringement.com\/\" target=\"_blank\" rel=\"nofollow\"\u003e\u003cb\u003eReport copyright infringement\u003c\/b\u003e\u003c\/a\u003e\u003c\/p\u003e\u003c\/div\u003e\u003cp\u003eby \u003cb\u003eSallaz\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003eDial just about any toll-free number and chances are you'll be talking to a Filipino. In fact, around the year 2005, the country overtook India as the world's \"voice capital.\" \u003cem\u003e Lives on the Line \u003c\/em\u003eargues that this has nothing to do with wages or accents. Rather, as Jeffrey J. Sallaz shows, there is a perfect match between offshored call centers and educated young Filipinos. For Filipina women and gay Filipinos in particular, call centers are veritable lifelines, and their lives tell us much about contemporary capitalism and the future of work.\u003c\/p\u003e\u003ch3\u003eAuthor Biography\u003c\/h3\u003e\u003cp\u003e\u003cstrong\u003eJeffrey J. Sallaz\u003c\/strong\u003e is Associate Professor of Sociology at the University of Arizona. He is an ethnographer of work who has performed fieldwork in automobile factories, casinos, and call centers. For the present project, he spent two years doing fieldwork in the Philippines and the United States.\u003c\/p\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 256\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.8 x 9.1 x 6.1 IN\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e August 14, 2019\u003c\/div\u003e\n            ","brand":"Books by splitShops","offers":[{"title":"Default Title","offer_id":50314671292653,"sku":"9780190630669","price":76.93,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0020\/8918\/9441\/files\/NpHZLnzevp9780190630669.webp?v=1784665081","url":"https:\/\/www.webster.direct\/en-au\/products\/lives-on-the-line-how-the-philippines-became-the-worlds-call-center-capital-paperback","provider":"Webster.Direct","version":"1.0","type":"link"}