{"product_id":"como-tratar-con-gente-dificil-serie-inteligencia-emocional-hbr-dealing-with-difficult-people-spanish-edition-paperback","title":"Cómo Tratar Con Gente Difícil. Serie Inteligencia Emocional HBR (Dealing with Difficult People Spanish Edition) - Paperback","description":"\u003cdiv\u003e\u003cp style=\"text-align: right;\"\u003e\u003ca href=\"https:\/\/reportcopyrightinfringement.com\/\" target=\"_blank\" rel=\"nofollow\"\u003e\u003cb\u003eReport copyright infringement\u003c\/b\u003e\u003c\/a\u003e\u003c\/p\u003e\u003c\/div\u003e\u003cp\u003eby \u003cb\u003eHarvard Business Review\u003c\/b\u003e (Author), \u003cb\u003eJofre Homedes Beutnagel\u003c\/b\u003e (Translator)\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eEl secreto para tratar con personas difíciles consiste en saber controlar tanto tus emociones como las suyas.  Cómo mantener la calma en una conversación tensa?  Cómo permanecer firme frente a determinados comentarios?  Cómo saber si eres tú una persona con la que resulta difícil trabajar? De la mano de especialistas de Harvard Business Review, en este libro se exponen investigaciones que explican nuestras respuestas emocionales ante personas difíciles y se muestra cómo desarrollar la empatía y la resiliencia necesarias para conseguir una relaciones más positivas.\u003c\/p\u003e \u003cp\u003eAt the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive.\u003c\/p\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.5 x 6.9 x 4.9 IN\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e June 11, 2019\u003c\/div\u003e\n            ","brand":"Books by splitShops","offers":[{"title":"Default Title","offer_id":50412176277741,"sku":"9788494949326","price":11.95,"currency_code":"USD","in_stock":true}],"url":"https:\/\/www.webster.direct\/en-ca\/products\/como-tratar-con-gente-dificil-serie-inteligencia-emocional-hbr-dealing-with-difficult-people-spanish-edition-paperback","provider":"Webster.Direct","version":"1.0","type":"link"}