{"product_id":"baldrige-award-winning-quality-how-to-interpret-the-baldrige-criteria-for-performance-excellence-paperback","title":"Baldrige Award Winning Quality: How to Interpret the Baldrige Criteria for Performance Excellence - Paperback","description":"\u003cdiv\u003e\u003cp style=\"text-align: right;\"\u003e\u003ca href=\"https:\/\/reportcopyrightinfringement.com\/\" target=\"_blank\" rel=\"nofollow\"\u003e\u003cb\u003eReport copyright infringement\u003c\/b\u003e\u003c\/a\u003e\u003c\/p\u003e\u003c\/div\u003e\u003cp\u003eby \u003cb\u003eMark Graham Brown\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eThe Malcolm Baldrige National Quality Award is the highest level of national recognition for performance excellence that a U.S. organization can receive. An organization must have a role-model organizational management system that ensures continuous improvement in the delivery of products and\/or services, demonstrates efficient and effective operations, and provides a way of engaging and responding to stakeholders. From understanding the scoring system to preparing for a site visit, this book covers all stages in the process. It offers detailed explanations of each examination item and the seven major categories. This edition reflects new criteria, which address education and healthcare.\u003c\/p\u003e\u003ch3\u003eAuthor Biography\u003c\/h3\u003e\u003cp\u003eMark Graham Brown Manhattan Beach, California, USA. Jonathan Craig\u003c\/p\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 408\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.9 x 10.9 x 8.4 IN\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eIllustrated:\u003c\/strong\u003e Yes\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e August 21, 2013\u003c\/div\u003e\n            ","brand":"Books by splitShops","offers":[{"title":"Default Title","offer_id":50381617660141,"sku":"9781439893821","price":129.58,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0020\/8918\/9441\/files\/CSL3M-IwlX9781439893821.webp?v=1785679286","url":"https:\/\/www.webster.direct\/products\/baldrige-award-winning-quality-how-to-interpret-the-baldrige-criteria-for-performance-excellence-paperback","provider":"Webster.Direct","version":"1.0","type":"link"}